Privacy Policy | AE Smart Card

Last Updated: May 15, 2023

This Privacy Policy describes how AE Smart Card ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website aesmartcard.shop, use our services, or interact with us. Please read this policy carefully to understand our practices regarding your personal information.

Information We Collect

Personal Information

We may collect the following types of personal information:

Contact information (such as name, email address, phone number, and mailing address)
Payment information (such as credit card details and billing address)
Smart card information (such as card number and usage history)
Account credentials (such as username and password)
Communication records (such as customer service inquiries and feedback)

Usage Information

We automatically collect certain information about your use of our website and services, including:

Device information (such as IP address, browser type, and operating system)
Log data (such as access times and pages viewed)
Location data (if you allow location services)
Cookies and similar technologies (as described in our Cookie Policy)

How We Use Your Information

We use your personal information for the following purposes:

To provide and maintain our services
To process transactions and manage your account
To respond to your inquiries and provide customer support
To send administrative information, such as updates, security alerts, and support messages
To personalize your experience and deliver content relevant to your interests
To improve our website, services, and business operations
To protect against fraud and unauthorized access
To comply with legal obligations

How We Share Your Information

We may share your personal information with the following categories of recipients:

Service providers who perform services on our behalf (such as payment processors, hosting providers, and customer service platforms)
Business partners involved in providing our services (such as transportation companies and ticketing systems)
Government authorities or other third parties when required by law or to protect our rights
In connection with a business transaction (such as a merger, acquisition, or sale of assets)

We do not sell your personal information to third parties.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access: You can request a copy of the personal information we hold about you.
Correction: You can request that we correct inaccurate or incomplete information.
Deletion: You can request that we delete your personal information in certain circumstances.
Restriction: You can request that we restrict the processing of your personal information.
Objection: You can object to our processing of your personal information in certain circumstances.
Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure that your personal information remains protected according to this Privacy Policy.

Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can take steps to delete such information.

Third-Party Links

Our website and services may contain links to third-party websites and services that are not owned or controlled by us. This Privacy Policy applies only to our website and services. We have no control over, and assume no responsibility for, the privacy practices of third-party websites or services.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and changing the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

AE Smart Card
Al Wahda Mall, Level 2
Hazza Bin Zayed Street
Abu Dhabi, UAE
Email: [email protected]
Phone: +971 2 555 1234

We will respond to your request within a reasonable timeframe.